How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Russell A. Your Own Question
Russell A.
Russell A., Camera and Video Technician
Category: Camera and Video
Satisfied Customers: 6049
Experience:  30 years of experience as a TV station technician gives me a unique understanding of technical equipment issues.
Type Your Camera and Video Question Here...
Russell A. is online now
A new question is answered every 9 seconds

Canon SX260 HS Power shot Zoom 20x screen goes blank within

Customer Question

Canon SX260 HS Power shot Zoom 20x screen goes blank within seconds. Idaho dumbos say it needs part to fix Curt
Submitted: 1 year ago.
Category: Camera and Video
Expert:  Russell A. replied 1 year ago.


Try a hard reset: Remove the battery, memory card (if installed) and disconnect any usb cables. Press and hold the ON/OFF button for 5 seconds . Allow the camera to sit idle for 30 minutes. Press and hold the ON/OFF button for 5 seconds again. Reinstall the battery without the memory card and try to power on. If functioning OK, reinstall the memory card. If the camera does not operate normally after this, forget the local shop, they really may be dumbos. The service at the link below can fix this model. Please check the listing for estimates.

Since you are out of warranty, considering the age and present value of this camera, paying the cost of having it repaired, approximately $125, if sent away, really depends on how attached to the camera you are but may not be really cost effective. The standard "rule of thumb" is if the repair cost is greater than 50% of the value of the camera, it is not worth it. A good used Powershot SX260 can be purchased for about $55-$80 and I've seen a number of new ones online for as low as $135.

Please keep in mind that my diagnosis & solutions provided are directly dependent on the accuracy of your description of the problem. As with any "do it yourself" fixes, success is a "team effort", since I can't see or touch the camera, and relies on the customer's manual dexterity and ability to follow the instructions well. If the "do it yourself" approach doesn't work out for you and you need conventional repair, please let me know.

If you require additional information, please use the Reply to Expert Tab to contact me. Click the ratings only after our exchange is complete and you are satisfied.

If you are satisfied that my answer is accurate or has provided a reasonable alternative solution, please do not forget to rate my answer OK, Good or Excellent.

Thank you