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Russell H.
Russell H., Service Tech
Category: Camera and Video
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Experience:  8+ years of professional experience
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The cameras won't turn dark on my iPad

Customer Question

The cameras won't turn dark on my iPad
Submitted: 1 year ago.
Category: Camera and Video
Expert:  Russell H. replied 1 year ago.

Hi, thank you for contacting My name is Russell. I will do my best to provide the right answer to your question.

How old is your Samsung smart cam?

If you can remove the battery, do so, and leave it that way overnight.

I'm not sure what you mean by 'turn dark', but perhaps the WiFi connection is not actually established. Try doing the setup again, from instructions, carefully.

Let me know more about the symptoms or error, and the situation, and I will advise you further.

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