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Russell A.
Russell A., Camera and Video Technician
Category: Camera and Video
Satisfied Customers: 5019
Experience:  30 years of experience as a TV station technician gives me a unique understanding of technical equipment issues.
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I can't seem to download my pictures from my camera to my

Customer Question

I can't seem to download my pictures from my camera to my Windows 10 pc
Submitted: 1 year ago.
Category: Camera and Video
Expert:  Jason Jones replied 1 year ago.

Hello,

I will be the person helping you today. I can see that you may need a little bit of extra help. May I start a secure remote assistance session on your computer and help you resolve the problem? Once the remote session begins, we will be able to communicate via a chat window on your computer.

Thank you,
Jason

Customer: replied 1 year ago.
Customer: replied 1 year ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Remote Tech Support. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Expert:  Jason Jones replied 1 year ago.

After you click the "Accept this offer" button for the remote service, the remote link will be posted here. That will be the last charge for today.