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Olympus TG-2 will not come on, screen says "no connection"

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Olympus TG-2 will not come on, screen says "no connection"
Submitted: 2 years ago.Category: Camera and Video
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Answered in 4 hours by:
3/7/2016
Camera and Video Technician: Pete, Electronic Engineer replied 2 years ago
Pete
Pete, Electronic Engineer
Category: Camera and Video
Satisfied Customers: 20,650
Experience: Over 16 years of experience installing and repairing electronics.
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Hi there,

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Camera and Video Technician: Pete, Electronic Engineer replied 2 years ago

This can happen if the camera thinks it should be connected to a computer.

If there is a data cable connected to the camera, try removing it then try turning the camera on again.

Let me know if that works?

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Customer reply replied 2 years ago
The cable is not connected. The "no connection" message does not always come on, but when it does I have then held the RED button down for ten seconds, all to no avail. What's next?
Camera and Video Technician: Pete, Electronic Engineer replied 2 years ago

Ok, then the camera may "think" there is a cable connected. Can you try plugging and unplugging the data cable several times and let me know if the message goes away?

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Camera and Video Technician: Pete, Electronic Engineer replied 2 years ago

Also check inside the data connection on the camera for any buildup of debris - if any debris has accumulated there, then it will cause the camera to think that something is plugged in. Try cleaning out any debris that has built up inside the connector.

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Camera and Video Technician: Pete, Electronic Engineer replied 2 years ago

Let me know if that worked?

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Camera and Video Technician: Pete, Electronic Engineer replied 2 years ago

Hi, just checking in on your question. How did things turn out for you?

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