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A Nikon telephoto lens snapped off my D810. The lens is fine…

Customer Question
A Nikon telephoto lens snapped...
A Nikon telephoto lens snapped off my D810. The lens is fine but the mount on the body of the camera is broken. The metal ring is gone and a small piece of the plastic around it also broke off. Can this be repaired and replaced and if it can will it be worth it? Or should I just get a new camera?
Submitted: 2 years ago.Category: Camera and Video
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Customer reply replied 2 years ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Answered in 2 hours by:
3/7/2016
Camera and Video Technician: Rick, Camera and Video Technician replied 2 years ago
Rick
Rick, Camera and Video Technician
Category: Camera and Video
Satisfied Customers: 1,737
Experience: 30+ years experience as a camera and video technician.
Verified

Hi. My name is*****'m a camera repair technician with over 20years in the business and I'll be glad to help you with your question today.

The camera is repairable but it will require a new mirror cage / front standard. This is a $200 part and should be replaced at an authorized Nikon repair facility. There are a few located throughout the country but the 2 main facilities are located on either coast. Below is a link to Nikons support site to get you started. If I can be of further help, please ask.

http://www.nikonusa.com/en/Service-And-Support/Nikon-Authorized-Repair-List.page

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Customer reply replied 2 years ago
Thanks Rick. Good to know. Thought it might be the end of the camera!
Camera and Video Technician: Rick, Camera and Video Technician replied 2 years ago

The repair may not be cheap but it will definitely be less than a new camera.

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Camera and Video Technician: Rick, Camera and Video Technician replied 2 years ago

Just a note to see if I can be of any further assistance?

Rick

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