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Dan, Camera and Video Technician
Category: Camera and Video
Satisfied Customers: 1923
Experience:  25 Years CCTV, CATV, and SMATV setup and installation.
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I have a A720IS camera that does not show Direct Transfer in

Customer Question

I have a A720IS camera that does not show Direct Transfer in the menu and when I plug the computer adapter cable into the camera the monitor goes blank. It used to work fine.
Submitted: 1 year ago.
Category: Camera and Video
Expert:  Dan replied 1 year ago.

Hello and thank you for your question. I look forward to assisting you today. One option you can try depending on the age of your computer, is to remove the SD memory card from the camera and insert is directly into the media port of your computer. You can then transfer your photos directly. Let me know if you have further questions.