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When removing the battery from my elph 310 I accidently
When removing the battery from my elph 310 I accidently powered the camera on. The lens is now open and I get a LENS Error message and the camera automatically shuts off. Is there anything I can do to… read more
Pete
Pete
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HELP! I purchased a canon camera PowerShot SX710 HS on February 6, 2016. When I used it for the very first time I dropped it. It fell hitting the lens. Now when I turn on the camera the screen reads "… read more
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Richard
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I have a very new Canon Powershot SX60 HS and have installed
I have a very new Canon Powershot SX60 HS and have installed Canon Utilities Camera Window DC. Connecting camera to PC with a cable the pictures show up on the screen but will not import. I think I ne… read more
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I have a Canon Power Shot Elph100 hs and it all of a sudden
I have a Canon Power Shot Elph100 hs and it all of a sudden quit on me. The on?off button does not work to retract the lens and the on/off button does not work. The message "lens error will shut down … read more
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Hi I have the Canon Powershot sx 230 HS. It was dropped
Hi I have the Canon Powershot sx 230 HS. It was dropped today and the lense (not extended) is not closing properly; when opened, it automatically retracts, but NOT fully and remains half open. I've tr… read more
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Hi ! My Canon powershot elph 100 HS fell down on the ground
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i have a canon power shot ELPH 300 HS camera the lens is stuck
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Himadri
Himadri
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my Canon PowerShot Elph 100 HS has a lens error - the zoom
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Roger
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Canon PowerShot SX30 IS receiving a lens error, the lens willnot
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i have a canon powershot A2200 that i bought two months ago. Every
i have a canon powershot A2200 that i bought two months ago. Every time I turn it on, it turns off with this error message: lens error ... will shut down automatically .. restart camera .. . . i just … read more
Richard
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I bought a new Canon Powershot Elph 100 HS in July of this
I bought a new Canon Powershot Elph 100 HS in July of this year and have already run into a problem. This last weekend the camera somehow powered up inside my wrap around case and it has had a lens er… read more
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I purchased a Canon PowerShot SX130 IS in May of this year.
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My camera is exactly 1 month old, it is a PowerShot ELPH 300
My camera is exactly 1 month old, it is a PowerShot ELPH 300 HS. I love it before, not so sure now. Went to use it today (I keep it in a nice case), and the lens was fully extended. When I power on it… read more
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I have a PowerShot elph 100 HS and the screen says Lens error,
I have a PowerShot elph 100 HS and the screen says "Lens error, will shut down automatically. Restart camera. I've restarted repeatedly without success. My lens remains open but screen has no image.… read more
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I purchased a Canon Powershot SD1300 IS less than six months
I purchased a Canon Powershot SD1300 IS less than six months ago and absolutely LOVE the quality until somehow DUST has gotten on the inside of the lens and now every picture has dust particles all ov… read more
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Problem with Canon Powershot 20SX IS Press ON/OFF button LEns
Problem with Canon Powershot 20SX IS Press ON/OFF button LEns moves out Canon Logo is Displayed for a few secons Then The display becomes dark and the message "lens error, restart camera" appears. Aft… read more
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Meet the Experts:

Russell A.

Russell A.

Camera and Video Technician

6,350 satisfied customers

30 years of experience as a TV station technician gives me a unique understanding of technical equipment issues.

Roger

Roger

Camera and Video Technician

1,714 satisfied customers

12 Yrs Exp. Video, CCTV. If you need to see what's happening I'm your guy.

Neil

Neil

Camera and Video Technician

1,079 satisfied customers

NZCE Electronics and Computing

Marcia

Marcia

Professional Wedding Photographer

841 satisfied customers

20 years experience photographing weddings and family photography full time. Canon Camera preference

jdsvideo

jdsvideo

Camera and Video Technician

690 satisfied customers

twenty five years experience repairing video,specializing in camcorder and digital camera

Louie

Louie

Camera and Video Technician

547 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Freddy M.

Freddy M.

Camera Video Tech

536 satisfied customers

Years of experience

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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