Camera and Video

Camera repair questions?

Ask an Expert,
Get an Answer ASAP!

Lumix Panasonic DMC-FZ200. Camera frozen. have switched on…

Customer Question
Lumix Panasonic DMC-FZ200. Camera...

Lumix Panasonic DMC-FZ200. Camera frozen. have switched on and off. System error Zoom. Slight whirring sound on switch on - but no movement of lens

Technician's Assistant: Sometimes things that you think will be really complicated end up being easy to fix. The Camera Technician I'm going to connect you with knows all the tricks and shortcuts. Tell me a bit more about what's going on so he can help you best. Is there anything else important you think the Camera Technician should know?

The error occurred when I zoomed all the way out then back, it did not make it all the way back. called for a switch off and then back on. no change.

Technician's Assistant: OK. Got it. Last thing - JustAnswer charges a fee (generally around $18) to post your type of question (you only pay if satisfied). While you're filling out that form, I'll tell the Camera Technician about your situation and then connect you two.

Submitted: 2 years ago.Category: Camera and Video
Show More
Show Less
Ask Your Own Camera and Video Question
Answered in 18 minutes by:
2/11/2016
Camera and Video Technician: Russell A., Camera and Video Technician replied 2 years ago
Russell A.
Russell A., Camera and Video Technician
Category: Camera and Video
Satisfied Customers: 6,330
Experience: 30 years of experience as a TV station technician gives me a unique understanding of technical equipment issues.
Verified

Hi,

If the camera will allow you to get to the menu, try this process to reset the camera to the default settings using the instructions below: Resetting the lens position and zoom limits to the correct standard is part of the process.

In shooting mode P (Program).

Press MENU/SET
Arrow Left once
Arrow down to Setup (The wrench icon)
Arrow right once
Arrow down to RESET (Not NO. RESET)
Press MENU/SET
Allow the reset process to complete
Press the Shutter Button halfway to leave the menu

Please let me know the result, in case there are other issues.

If you are unable to access the menu or the reset does not initialize the zoom function, my first inclination is to assume that a zoom error is the intermittent problem itself, but first, there is a more likely possibility, lack of sufficient power.

Remove the battery, check the pins or connectors in the battery compartment, and make sure that they are positioned correctly to contact the battery. Then use a q-tip with alcohol to clean and dry them.

It is also a known issue that digital cameras circuitry can also become much more sensitive to the lower power level produced, so if you have been using the same rechargeable batteries for the life of the camera (more than 2-3 years), then the power capacity of the battery may not be high enough anymore to handle the increased load. A new battery may be the answer.

If the above does not solve the issue please continue as it is very likely that the problem is a lens error.

Since it does not extend correctly it does not make it to the correct sensor point probably due to an obstruction like a grain of sand or residue build up. A lens position error will halt the camera process the error. Lens errors are a common problem. Dirt can get into the gears or the lens can become misaligned from being carried in pockets, purses or at the beach. The two suggestions below may resolve the issue.
Make sure your Camera has new, fully charged batteries and it is in recording mode.

Try compressed air. With a fine tip can of dry compressed air from an auto so office store (not a blow dryer) and set the tip between the lens turret and the camera body and turn on the air while moving the tip around the lens. It should remove all dust and sand. Turn the camera on and it should function fine. If not, you can try the fixes below.

With newer cameras I am usually hesitant to suggest these options since they include some more extreme procedures that may cause further damage if not done correctly, but since your camera is older, they may save you an expensive repair bill. The links below give step by step DIY instructions on troubleshooting and attempting to fix this problem. The lens structure of these compact cameras is the same so the examples do apply to this unit. These procedures are effective about 60% of the time. Click on or copy and paste the links into your browser.

http://www.e18error.com/repair.html

http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital-camera.html

Please keep in mind that my diagnosis & solutions provided are directly dependent on the accuracy of your description of the problem. As with any "do it yourself" fixes, success is a "team effort", since I can't see or touch the camera, and relies on the customer's manual dexterity and ability to follow the instructions well.

If you require additional information, please use the Reply to Expert
Tab to contact me. Click the ratings only after our exchange is
complete and you are satisfied.

If you are satisfied that my answer is accurate, please do not forget to rate my answer OK, Good or Excellent.

Thank you

Ask Your Own Camera and Video Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a camera and video technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Russell A. Your Own Question
Russell A.
Russell A.
Russell A., Camera and Video Technician
Category: Camera and Video
Satisfied Customers: 6,330
6,330 Satisfied Customers
Experience: 30 years of experience as a TV station technician gives me a unique understanding of technical equipment issues.

Russell A. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Russell A.

Russell A.

Camera and Video Technician

6,330 satisfied customers

30 years of experience as a TV station technician gives me a unique understanding of technical equipment issues.

Roger

Roger

Camera and Video Technician

1,714 satisfied customers

12 Yrs Exp. Video, CCTV. If you need to see what's happening I'm your guy.

Neil

Neil

Camera and Video Technician

1,079 satisfied customers

NZCE Electronics and Computing

Marcia

Marcia

Professional Wedding Photographer

841 satisfied customers

20 years experience photographing weddings and family photography full time. Canon Camera preference

jdsvideo

jdsvideo

Camera and Video Technician

690 satisfied customers

twenty five years experience repairing video,specializing in camcorder and digital camera

Louie

Louie

Camera and Video Technician

547 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Freddy M.

Freddy M.

Camera Video Tech

536 satisfied customers

Years of experience

< Previous | Next >

Related Camera and Video Questions
Lumix dmc-fz200 system error zoom. 5yrs? Reset but cant get
reset but cant get there. It reverts to error message too quick … read more
Russell A.
Russell A.
Camera and Video Technician
Vocational, Technical or Trade Scho
6,330 satisfied customers
H! I have a DMC-ZS19. I suddenly have a "System Error"
H! I have a DMC-ZS19. I suddenly have a "System Error" message when I turn it on. Is there a system download that might fix this? Thanks for your help! … read more
Russell A.
Russell A.
Camera and Video Technician
Vocational, Technical or Trade Scho
6,330 satisfied customers
My Lumix ZS40 is malfunctioning - LCD shows System
My Lumix ZS40 is malfunctioning - LCD shows System Error-Focus, can this be repaired. Thank you … read more
Louie
Louie
Camera and Video Technician
Associate Degree
547 satisfied customers
Just recently purchased the Panasonic Lumix FZ200 an upgrade
Hi there, just recently purchased the Panasonic Lumix FZ200 an upgrade from my Olympus Stylus AZ-15. This camera is so intimidating! I take photographs and videos of jewelry, so need a really good mac… read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,131 satisfied customers
Lumix dmc fz200 has system error zoom. Clears with reboot
Lumix dmc fz200 has system error zoom. Clears with reboot but the lens closure now has a grinding sound … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
My wife's Panasonic Lumix DCM TZ60 goes into System Error
My wife's Panasonic Lumix DCM TZ60 goes into System Error (Zoom) when the zoom has been used and is being brought back from zoom. … read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
792 satisfied customers
My DMC-FZ200 Zoom does not function properly. It happened
My DMC-FZ200 Zoom does not function properly. It happened after a cold trip last winter, i.e. minus 12-15 centigrade … read more
Rusty
Rusty
Audio Video Technician
Associate Degree
2,070 satisfied customers
I have a Lumix DMC FZ 200 and I let it fall down from a
Hi, I have a Lumix DMC FZ 200 and I let it fall down from a small distance. Since then the zoom doesn't extend correctly when I switch on and I get the message Error System (Zoom).Should I consider my… read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
792 satisfied customers
I have a Panasonic Lumix DMC FZ200 camera that needs repairs.
I have a Panasonic Lumix DMC FZ200 camera that needs repairs. It says system failure and when I can look through the lens I see only a partial image. I dropped the camera. Do you know if it can be rep… read more
Freddy M.
Freddy M.
Camera Video Tech
Vocational, Technical or Trade Scho
536 satisfied customers
I have a Panasonic Lumix DMC FZ200 and when I turn it on the
I have a Panasonic Lumix DMC FZ200 and when I turn it on the camera zooms and locks in that position.… read more
Russell A.
Russell A.
Camera and Video Technician
Vocational, Technical or Trade Scho
6,330 satisfied customers
Hi, I have a Panasonic DMC-ZS20 and the lens will not extend.
Hi, I have a Panasonic DMC-ZS20 and the lens will not extend. I tried the idea of changing the battery. I still get System Error (Zoom) but I hear a little click when I turn on the camera. Do you have… read more
Louie
Louie
Camera and Video Technician
Associate Degree
547 satisfied customers
Panasonic Lumix DMC ZS10 - System Error (Zoom) - I did steps
Panasonic Lumix DMC ZS10 - System Error (Zoom) - I did steps you suggested 2 years ago - lens is moving but after 3 in and out moves the System Error (Zoom) comes on again and the camera is "frozen". … read more
Richard
Richard
Retired
Associate Degree
1,593 satisfied customers
DMC FZ200 Camera seems stuck...keep getting a "system error
DMC FZ200 Camera seems stuck...keep getting a "system error zoom"notice Turning camera off does not resolve it. Camera zoom movement, click continues another "click" even when I have turned camera off… read more
Neil
Neil
Camera and Video Technician
Associate Degree
1,079 satisfied customers
PhotographyI am looking to buy either a Leica v-lux 4 or
Photography I am looking to buy either a Leica v-lux 4 or Panasonic Lumix FZ200. They seem to be identical cameras but here are my questions 1- The fz200 has something called 48x Intelligent zoom What… read more
JackE
JackE
Owner
Associate of Arts in Photography
582 satisfied customers
Electronic expert in camera question I have a camera Panasonic
Electronic expert in camera question I have a camera Panasonic Lumix DMC-ZR1 when i turn it on, the lens pops out but comes back in and the lid stay closed half way. Then the screen message says "syst… read more
Richard
Richard
Retired
Associate Degree
1,593 satisfied customers
Hi I have a Panasonic Lumix DMC-TZ8 and suddenly whilst using
Hi I have a Panasonic Lumix DMC-TZ8 and suddenly whilst using the zoom, it went really blurry and then I got a system error (focus) message. Now it won't let me take photos and when I turn it of the l… read more
pdhar2011
pdhar2011
2 satisfied customers
i have a panasonic lumix dmc-zs3. when i turn it on the message
i have a panasonic lumix dmc-zs3. when i turn it on the message says "zoom system error." The zoom will not retract.… read more
jeet
jeet
Bachelor\u0027s Degree
122 satisfied customers
Re Lumix DMC-FS42 When I switch on the camera it operates
Re: Lumix DMC-FS42 When I switch on the camera it operates the lens housing and then it retracts - System error (zoom) comes up. Please advise. XXXXX XXXXX… read more
hsroy79
hsroy79
Senior Camera Technician
Bachelor\u0027s Degree
56 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x