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Russell A.
Russell A., Camera and Video Technician
Category: Camera and Video
Satisfied Customers: 5051
Experience:  30 years of experience as a TV station technician gives me a unique understanding of technical equipment issues.
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How do I get the printer scanner drivers Canon Pixma MG7520

Customer Question

How do I get the printer scanner drivers for my Canon Pixma MG7520 this has been a nightmare trying to get the drivers and get it to work
Submitted: 1 year ago.
Category: Camera and Video
Customer: replied 1 year ago.
my printer works, but I can't scan and have the images go to my laptop as a pdf document.
Customer: replied 1 year ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Customer: replied 1 year ago.
it has been 10 minutes...who is reviewing my question?
Expert:  Viet - Camera Tech replied 1 year ago.

Hi,

I'm sorry about the issue. Was scanning working previously? Or is this a new printer or new laptop?

Is there any error or message?

Do you have windows xp, vista, or 7, or 8, 10, or mac computer?

Did you use a program called (Canon) IJ Scan Utility to scan?

If you do not see the program IJ Scan Utility program on your computer, have you tried going to the Canon website in order to download and install the MG7500 series Full Driver & Software Package, if available (if not, then try the MG7500 series Printer Driver and/or the IJ Scan Utility software)?

Please reply at the box below to continue troubleshooting. Thank you.