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Russell A.
Russell A., Camera and Video Technician
Category: Camera and Video
Satisfied Customers: 6023
Experience:  30 years of experience as a TV station technician gives me a unique understanding of technical equipment issues.
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My Nikon d700 is not focusing. I have 2 lens's an both are

Customer Question

Hi my Nikon d700 is not focusing. I have 2 lens's an both are doing the same thing. they just keep moving in and out trying to focus but they just can't. Can you tell me what might be wrong?
Submitted: 1 year ago.
Category: Camera and Video
Expert:  Russell A. replied 1 year ago.

Hi,

First, to set a good reference point, reset the camera using the attached instructions

Next, in auto, the one thing that even experienced photographers miss is that a single small spot or smudge on the lens can cause the problem that you are having. Carefully clean the lenses again and look for any dust or fingerprints. Depending on the environment that you are shooting in, a haze can build up on the lens and cause incorrect readings and the shutter will not release until accurate focus has been achieved Go back to Auto Focus and try a few shots. Please let me know the result.

Please keep in mind that my diagnosis & solutions provided are directly dependent on the accuracy of your description of the problem. As with any "do it yourself" fixes, success is a "team effort", since I can't see or touch the camera, and relies on the customer's manual dexterity and ability to follow the instructions well.

If you require additional information, please use the Reply to EXPERT to contact me. Click the ratings only after our exchange is complete and you are satisfied.

If you are satisfied that my answer is accurate, please do not forget to rate my answer OK, Good or Excellent.

Thank you

Expert:  Russell A. replied 1 year ago.

If you require additional information, please use the Reply to EXPERT to contact me. Click the ratings only after our exchange is complete and you are satisfied.

If you are satisfied that my answer is accurate or has assisted in solving your problem, please do not forget to rate my answer OK, Good or Excellent.

Thank you