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Pete, Electronic Engineer
Category: Camera and Video
Satisfied Customers: 17631
Experience:  Over 16 years of experience installing and repairing electronics.
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I have lost files on a scan disk. I heard that files(jpegs)

Customer Question

I have lost files on a scan disk. I heard that files(jpegs) are somehow on the camera as well. Are the files on my canon T5i as well and is there a way to recover them?
Submitted: 1 year ago.
Category: Camera and Video
Customer: replied 1 year ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Customer: replied 1 year ago.
please email me-i am going to bed
Expert:  Pete replied 1 year ago.

Hi Luanne,

Yes, it may be possible to recover the files from the camera's memory using special file recovery software.

You could try using or

Let me know if you would like remote assistance with this.