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Russell A.
Russell A., Camera and Video Technician
Category: Camera and Video
Satisfied Customers: 5050
Experience:  30 years of experience as a TV station technician gives me a unique understanding of technical equipment issues.
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Just bought a Sony Cyber-shot DSC-WX220. I am not able to

Customer Question

Just bought a Sony Cyber-shot DSC-WX220. I am not able to download movies from the memory card to the computer, although photos download fine. I don't have this problem with my Nikon camera, which downloads both. Can you help?
Submitted: 1 year ago.
Category: Camera and Video
Expert:  Russell A. replied 1 year ago.


Do you have the Sony PMB (Picture Motion Browser) software, that came with your camera, installed on your computer?