How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Steve G. Your Own Question
Steve G.
Steve G., Engineer
Category: Camera and Video
Satisfied Customers: 17987
Experience:  30 years of photography experience and 10 years of camera repair. Own a D300S, D40 and P7000.
Type Your Camera and Video Question Here...
Steve G. is online now
A new question is answered every 9 seconds

Neil....i am ...i have been given a used cannon eos xti

Customer Question

hi neil....i am evan...i have been given a used cannon eos xti camera with multiple cf cards....some used an a couple of new...regardless of which cf card i try i get an error message saying some thing is wrong with the card. i have tried to format only the new card thus far and still get the same message....any suggestions or guidance you can give would be most appreciated ty
Submitted: 1 year ago.
Category: Camera and Video
Expert:  Steve G. replied 1 year ago.

Hello there and welcome to Just Answer. My name is ***** ***** I will be assisting you today. I am an engineer with over 30 years of electrical and electronic training, repair and installation experience. I will try and answer your question accurately and precisely so that we can get you on your way.

Take a look inside the card slot with a bright light (cell phone flash??). Do you see any bent or broken pins?

Customer: replied 1 year ago.
it appears that the 3rd pin over on top row with lens facing towards floor may be bent to the left a bit?
Customer: replied 1 year ago.
possibly first one as well
Expert:  Steve G. replied 1 year ago.

Ok. That may be the problem (it usually is).

Bending them back would be the solution. I use a toothpick.

And be very careful inserting cards after you straighten the pins back.

Let me know if that works.

Customer: replied 1 year ago.
i have bent the pins appears to have done the trick....i will avoid removing the 4gb card i have in there now and just use a patch cord to down loan the photos to a laptop.... thank you for your assistance.
Expert:  Steve G. replied 1 year ago.

You are most welcome. Please remember to rate the service I provided. Don't worry, this won't close your question... you can still come back whenever you want if you need more information.

If you need further info, just click 'Reply to Expert' and let me know! I'll try and help further.