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Richard, Technician
Category: Camera and Video
Satisfied Customers: 36526
Experience:  Extensive knowledge in a very wide range of subjects
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I'm trying to attach a photo to a text message I'm sending

Customer Question

I'm trying to attach a photo to a text message I'm sending but it won't attach. It says, "Unable to attach. File not supported." I've tried it with different pictures but it says the same thing.
Submitted: 1 year ago.
Category: Camera and Video
Expert:  Richard replied 1 year ago.

Hi there and welcome

Can you tell me what type of pictures these are? Where these came from?

Thank you

Customer: replied 1 year ago.
Just a regular picture that I took using the camera on my phone.
Expert:  Richard replied 1 year ago.


Can you hold the power button until you see the menu and choose Power Off.

Then power on the phone and tell me if you can then send the photos please.