How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Viet - Camera Tech Your Own Question
Viet - Camera Tech
Viet - Camera Tech, Camera & Video Tech.
Category: Camera and Video
Satisfied Customers: 38158
Experience:  Fix camera and video issues.
Type Your Camera and Video Question Here...
Viet - Camera Tech is online now
A new question is answered every 9 seconds

I bought an Olympus camera I cant get it to go on my

Customer Question

I bought an Olympus camera I cant get it to go on my computer to print the pix I have made. I need a cd for it and an instruction book if possible
It has 18X 3D Hd on it. I like the camera but cant get it to work properly.
Please let me know what I need to do.
Thank you
Carolyn Southerlin ***@******.***
Submitted: 1 year ago.
Category: Camera and Video
Expert:  Viet - Camera Tech replied 1 year ago.


I'm sorry about the issue. You do not need the CD disk. Please download and install the Olympus Viewer 3 software at the website below:

, there, scroll down, then enter your camera's serial number (or enter any 9-digit number, such as###-##-####

, then click on the Download Now button to download and install.

- And you can download and view the manual for your camera at the website below:

; if you have trouble locating the manual for your camera at the above website, please let me know the exact model of your Olympus 18X 3D HD camera, such as SZ-20, or TG-4, etc.

- If there is issue, please let me know if you have windows xp, vista, or 7 or 8 or 10 or mac computer.

Please reply at the box below to continue troubleshooting. Thank you.