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Russell A.
Russell A., Camera and Video Technician
Category: Camera and Video
Satisfied Customers: 6011
Experience:  30 years of experience as a TV station technician gives me a unique understanding of technical equipment issues.
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I purchased a Ultra Plus SDXC UHS -1 card & I cannot get it

Customer Question

I purchased a Ultra Plus SDXC UHS -1 card & I cannot get it to format on my camera.
Submitted: 1 year ago.
Category: Camera and Video
Expert:  Russell A. replied 1 year ago.

Hi,

What is the brand and model of your camera? For example: Nikon P600, Canon SX160, Kodak Easyshare...etc.?

Customer: replied 1 year ago.
Kodak easy share cx7330
Expert:  Russell A. replied 1 year ago.

Hi,
Unfortunately, the CX7330 that you must have purchased around 2005 was actually made in 2004. You are limited to 1gb cards for the best operation. 2gb cards may work but have a tendency to corrupt easily in units this old. It is not designed to read SDHC or SDXC cards. It is much safer to stay with memory cards that are 1gb or less.

One of the best places to purchase the smaller 1 & 2gb SD cards is on Amazon.com. Please copy and paste the link below into your browser.

http://www.amazon.com/SanDisk-Secure-Digital-SDSDB-1024-Package/dp/B000I5ZC3W/ref=pd_sim_sbs_147_2?ie=UTF8&dpID=41G349WVDTL&dpSrc=sims&preST=_AC_UL160_SR160%2C160_&refRID=08PHX7YZWZDKTNHRTBMM

Please keep in mind that my diagnosis & solutions provided are directly
dependent on the accuracy of your description of the problem. As with
any "do it yourself" fixes, success is a "team effort", since I can't
see or touch the camera, and relies on the customer's manual dexterity
and ability to follow the instructions well.

If you require additional information, please use the Reply to Expert
Tab to contact me. Click the ratings only after our exchange is
complete and you are satisfied.

If you are satisfied that my answer is accurate, please do not forget to rate my answer OK, Good or Excellent.

Thank you

Customer: replied 1 year ago.
Why will this card not work? I am not satisfied with your answer.
Expert:  Russell A. replied 1 year ago.

This card will not work because the manufactures changed the file format configurations on the cards as they increased the size (capacity). While the card may physically fit the older camera units the internal working of the card is different and does not match the way that the original cards made for your camera did. They did not change the card physically because it would have cost them too much money to modify their equipment.

Expert:  Russell A. replied 1 year ago.

The link below may give you a better understanding of the progressive changes that have been made to this memory card technology.

If you require additional information, please use the Reply to Expert
Tab to contact me. Click the ratings only after our exchange is
complete and you are satisfied.

If you are satisfied that my answer is accurate, please do not forget to rate my answer OK, Good or Excellent.

Thank you

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