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Engineer John C.
Engineer John C., Engineer
Category: Camera and Video
Satisfied Customers: 14599
Experience:  Computer Science Engineer with 10+ years of experience and CompTIA A+ certified
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I have a canon Vixia. I just took a whole bunch of pictures

Customer Question

I have a canon Vixia. I just took a whole bunch of pictures and then looked to see how they came out. It shows a "?" and then says "This photo cannot be displayed."
What does that mean? Are they gone?
Submitted: 1 year ago.
Category: Camera and Video
Expert:  Engineer John C. replied 1 year ago.

Hello, Sir/Madam. Welcome to Just Answer, my name is ***** ***** allow me to assist you with your question today, I will do my very best to help you solve this problem.

The SD card may be defective,

If you are using a SD card to record your videos, please remove the card and connect it to a USB Card reader, then connect that card reader to your computer's USB port and see if your files are there. That way you can recover your videos.

If you don't have a SD card reader, you can buy it from here (they are very cheap) ===> USB SD card reader

Then let me know if you could retrieve your videos.


Remember this doesn't have to be the final communication. We can continue the conversation for no additional charges.

Please read below also:

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If you are satisfied with my job please leave me a positive feedback, that's the only way for me to be paid by, you won't be charged again. Remember this doesn't have to be the final answer. We can continue communicating for no additional charges.

If you require any additional information, please do not hesitate to let me know clicking reply. Please do not leave negative feedback, just click Reply instead.

Thank You and I wish you all the best. GOD Blessings!!!