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Michael, Technician
Category: Camera and Video
Satisfied Customers: 9568
Experience:  Over 25 years experience in the field of electronics repair, TV, VCR and computer repair.
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My camera lens does not extend forward out as it should to

Customer Question

My camera lens does not extend forward out as it should to take pictures.
Submitted: 1 year ago.
Category: Camera and Video
Expert:  Michael replied 1 year ago.

Hi, I am Tech Michael and will be assisting you today. I am a Master Technician that's dedicated to giving you the best Answer possible.

If you are new to the site, this is briefly how it works:

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2. I will give you the best possible Answer for your problem without the ability of actually being present with you.

The better you describe the problem

, the quicker I can help ;-)

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click on” Reply to Expert” to reply to me.

The more you tell me the quicker we can solve your your problem ;-)

How old is your Olympus camera?

Also when did this problem first occur? Has it been dropped or bumped hard on the lens are when it was extended?

Thank you

Tech Michael

Customer: replied 1 year ago.
Hi, I can not determine how old the camera is. I figure 6 years or so. This occurred a two weeks ago. I had this camera for years and I never mishandled the camera. It did take great pictures though.
Expert:  Michael replied 1 year ago.

Hi thank you for that info. When you turn the camera on, and the lens does come out partially, after it does, listen very carefully, can you still hear a tiny motor sound near the lens that seems to run for a second more even though the lens doesn't move or is it silent once it stops?

Customer: replied 1 year ago.
When turning the camera on, the lens does not come out at all, it does have that tiny motor sounds for a secong or so then complete silence.
Expert:  Michael replied 1 year ago.

Thank you for that useful info.

Unfortunately the tiny nylon gear that drives the lens assembly has stripped. They are extremely delicate and over time they tend to fail on their own evn though no abuse has occured.. the part is only a few dollars, it comes with the motor but this part really needs to be replaced by a camera repair shop unless your very handy. If so I can help you do that as well.

Let me know on that. You hear the motor sound because the motor spins freely now when its supposed to turn the lens assembly. Its not too difficult of a repair task but you need tiny tools and [patience to do this. That motor simply plugs into the main circuit board.

In any case, I will stick with you until this is complete,

Please rate kindly thus far, it won't cost you anything to rate my service to you kindly,

Then you can reach me by simply replying to this message anytime.

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Thank you and have a nice day!

Tech Michael