Hi, thank you for contacting JustAnswer.com. My name is Russell. I think you deserve an answer of some sort to your question, even if you wish it to be canceled.
If the card is old or classic, it may be difficult to find a replacement. The best that may be possible - unless you look for one that is Used but in good condition - may be to get an equivalent. (To seek one that is used, search on eBay.com and craigslist.com.)
As for your request for a refund, I will pass your request on. I have no power other than that, to issue a refund.
If my passed-on request is not honored, then I have to refer you to Customer Support at JustAnswer.com, which may be contacted through:
They will no doubt address your concern, if you contact them, with reasonable promptness.
Thanks you for asking your question here at JustAnswer.com.