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Russell A.
Russell A., Camera and Video Technician
Category: Camera and Video
Satisfied Customers: 5018
Experience:  30 years of experience as a TV station technician gives me a unique understanding of technical equipment issues.
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Why is it when I take put my SDHC 16 GB card into the front

Customer Question

Why is it when I take put my SDHC 16 GB card into the front of my computer I can only get a few pictures to choose from and place into folders for future use. Some one told me that I am only able to get 2 GB at a time ant that their is an internal computer. I currently
have a HP 15 With 750 GB. The camera I am using is a Canon Power Shot ELPH 170 IS.
Submitted: 1 year ago.
Category: Camera and Video
Expert:  Viet - Camera Tech replied 1 year ago.

Hi,

I'm sorry about the issue. Do you have windows xp, vista, or 7, or 8, 10?

Do you mean you have many pictures on the SDHC 16GB memory card (when viewing in the camera), but you can only transfer a few pictures to the computer?

After inserting the memory card to the computer, can you open Windows Explorer (or File Explorer), then there, open Computer (or This PC) on the left, then open the memory card drive letter there, then open the DCIM folder and/or any sub-folder, then do you see all your pictures there?

Please reply at the box below. Thank you,