How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Dan Your Own Question
Dan, Camera and Video Technician
Category: Camera and Video
Satisfied Customers: 1974
Experience:  25 Years CCTV, CATV, and SMATV setup and installation.
Type Your Camera and Video Question Here...
Dan is online now
A new question is answered every 9 seconds

I have a camera that is marked on the base as DSC-WS350,

Customer Question

I have a camera that is marked on the base as DSC-WS350, which I purchased 12 months ago. When I purchased it, it came with a power cord that I was instructed to plug in to the side to recharge via USB into my computer. After a couple of months, it no longer charged and won't turn on at all now. I'm going on holidays and would like to be able to use the camera. Any ideas?
Submitted: 1 year ago.
Category: Camera and Video
Expert:  Dan replied 1 year ago.

Hello and thank you for your question, I look forward to assisting you today. Did it come with an AC power supply as well?

Expert:  Dan replied 1 year ago.

In case you don't have an AC adapter, check this LINK for a replacement. Your computer does not have sufficient output to charge the battery as it ages, and it may have failed all together. Let me know if you have any questions.