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Michael Hannigan
Michael Hannigan, Camera and Video Technician
Category: Camera and Video
Satisfied Customers: 11824
Experience:  25+ Years Experience in Computers and Electronics
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Why won't my battery charge on my Power Shot SX400 IS? I

Customer Question

Why won't my battery charge on my Power Shot SX400 IS? I tried charging it on my computer and then on a charger. I even bought a new battery. It still won't charge.
Thank you for your assistance.
Valerie Olles
Submitted: 1 year ago.
Category: Camera and Video
Expert:  Michael Hannigan replied 1 year ago.

Hello and Welcome. My name is Michael.

If you just recently lost the functionality of charging the battery through the camera, I strongly suggest to Reset your Powershot Sx400IS to Factory Default Settings. By doing so, it most possibly reset all sensors and its functionality back in place.

Factory Reset:

Turn ON your Canon PowerShot SX400 IS and press the [Menu] button to open the menu in the viewfinder window. Press the right arrow once to highlight the “Tools” tab. Select ‘Reset All’ and then press the [Func. Set] button. When the display ask you “Reset settings to default?” turn turn the dial to choose ‘OK’ and then press the [Func. Set] button.

Please let me know if there is anything else I can help you on this matter.
Thank you.