How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Russell A. Your Own Question
Russell A.
Russell A., Camera and Video Technician
Category: Camera and Video
Satisfied Customers: 5051
Experience:  30 years of experience as a TV station technician gives me a unique understanding of technical equipment issues.
24675295
Type Your Camera and Video Question Here...
Russell A. is online now
A new question is answered every 9 seconds

I have a Panasonic Lumix Model No. DMC-ZS25. The problem

Customer Question

I have a Panasonic Lumix Model No. DMC-ZS25. The problem I've had for a number of months is, when you zoom in on something, the video recorder turns on. I turn it off quickly, but I still get dozens of 2-second videos. I've tried being more careful about how I'm touching the zoom button, but this happens pretty much 90% of the time. Frustrating... Any thoughts?
Submitted: 1 year ago.
Category: Camera and Video
Expert:  Freddy M. replied 1 year ago.

Hello my name is***** do not rate until we are finished. I look forward to assisting and am very sorry to hear that you are having this problem. I want to warn you that it is possible you will need to replace a part in order to fix this. If you need a part you are still required to pay. There are a few different things that can cause this and a couple different parts so we would need to troubleshoot to find out for sure. Does it give an error or anything like that when this happens?