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Russell H.
Russell H., Service Tech
Category: Camera and Video
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Experience:  8+ years of professional experience
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While travelling we dropped our great Olmypus Z31 camera -

Customer Question

while travelling we dropped our great Olmypus Z31 camera - now gives a "zoom error" and turns off - where can we get this fixed - will be back in USA soon - Alexandria, VA
Submitted: 1 year ago.
Category: Camera and Video
Expert:  Russell H. replied 1 year ago.

Hi, thank you for contacting My name is Russell. I will do my best to provide the right answer to your question.

The camera must be sent to an authorized repair location for Olympus cameras, to be repaired.

To engage repair services by Olympus America, go to

and look at the lower left of the page, under the heading

Repair Your Product

and find the information and the functions of engaging repair, there, and linked from there on other pages.

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