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Louie, Camera and Video Technician
Category: Camera and Video
Satisfied Customers: 12281
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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I installed two new batteries and My camera does not open

Customer Question

I installed two new batteries and My camera does not open when I push the on button
Submitted: 1 year ago.
Category: Camera and Video
Expert:  Louie replied 1 year ago.

Hi and welcome to JustAnswer,

Thank you for the question and your patience. Should you still need assistance for information purposes only...

Initially, bear with us; re-confirm and post back with the complete model number of the camera.

Still, the only easy user doable attempts would be to:

  • • ensure battery door/cover closes/latches completely/correctly;
  • • clean the battery connector;
  • in some instances, the spring type connector may have to be stretched a bit carefully to ensure full contacts to the battery terminals.

All others would be internal to the camera and may point to a potential hardware issue

Please post back results / observations of the above once tried.

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