How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Richard Your Own Question
Richard
Richard, Technician
Category: Camera and Video
Satisfied Customers: 38334
Experience:  Extensive knowledge in a very wide range of subjects
32989067
Type Your Camera and Video Question Here...
Richard is online now
A new question is answered every 9 seconds

I have canon 5d and the rear screen has stopped working and

Customer Question

I have canon 5d and the rear screen has stopped working and some power on issues ok yesterday
Submitted: 2 years ago.
Category: Camera and Video
Expert:  Richard replied 2 years ago.

Hi there and welcome

As the first step, can you please remove the battery and hold the shutter button down for 60 seconds then release.

Then put the battery back in, turn it on and tell me if it now functions correctly please.