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Russell A.
Russell A., Camera and Video Technician
Category: Camera and Video
Satisfied Customers: 5027
Experience:  30 years of experience as a TV station technician gives me a unique understanding of technical equipment issues.
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My Panasonic LUMIX Camera Model No: DMC- ZS19 has problem

Customer Question

My Panasonic LUMIX Camera Model No: DMC- ZS19 has problem when you turn "ON" it say "SYSTEM ERROR (ZOOM)" and Lence would not come out. please guide me.
Thank you.
Submitted: 1 year ago.
Category: Camera and Video
Customer: replied 1 year ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Customer: replied 1 year ago.
call me on my phone ***********
Expert:  Freddy M. replied 1 year ago.
Hello my name is***** look forward to assisting and am very sorry to hear that you are having this problem. I want to warn you that it is possible you will need to replace a part in order to fix this. There are a few different things that can cause this and a couple different parts so we would need to troubleshoot to find out for sure. Does the lens try to extend at all? How old is your camera and did you get an extended warranty?
Customer: replied 1 year ago.
Lens does not come out at all when you turn camera on, no warranty.
Expert:  Freddy M. replied 1 year ago.
How old is it? Do you hear it trying to come out?