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Russell H.
Russell H., Service Tech
Category: Camera and Video
Satisfied Customers: 11217
Experience:  8+ years of professional experience
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I have a one year old Stylus 1. When I power it on the lens

Customer Question

I have a one year old Stylus 1. When I power it on the lens goes in and out twice, then 3 quick beeps. I have tried to reset it but it still continues with its problems. Do you have any suggestions?
Submitted: 2 years ago.
Category: Camera and Video
Expert:  Russell H. replied 2 years ago.
Hi, thank you for contacting My name is Russell. I will do my best to provide the right answer to your question.
If it is still under 1 year from purchase date, send it in for warranty repair *promptly*. Repairs before 1 year after purchase date would be covered by warranty and free of charge... repairs after 1 year old would be charged to you.
The problem you describe matches classic 'Lens Error' qualities. That can be from any number of problems, but all of them require repair of the camera, by and large.