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Pete, Electronic Engineer
Category: Camera and Video
Satisfied Customers: 17912
Experience:  Over 16 years of experience installing and repairing electronics.
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Printer, kodak hero 9.1, sn#2029417, display says go to this

Customer Question

Printer, kodak hero 9.1, sn#2029417, display says go to this web address, error code 6202. Printer wont even turn off when power button is pushed
Submitted: 2 years ago.
Category: Camera and Video
Expert:  Pete replied 2 years ago.
I am Pete, and I'll be happy to assist with your question today.
To resolve this error:
1. Press the power button to turn off the printer.
2. Disconnect the power adapter from the printer and the wall outlet.
3. Wait 30 seconds to allow the printer to reset.
4. Connect the power adapter to the printer. Turn on the printer.
5. When the printer is ready (no error message), upgrade the firmware for your printer:
i) Go to
ii) Follow the instructions to download and install the firmware.