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Pete, Electronic Engineer
Category: Camera and Video
Satisfied Customers: 17935
Experience:  Over 16 years of experience installing and repairing electronics.
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Why won't my pics download to my computer

Customer Question

why won't my pics download to my computer
Submitted: 2 years ago.
Category: Camera and Video
Expert:  Freddy M. replied 2 years ago.
Hello my name is***** look forward to assisting and am very sorry to hear that you are having this problem. What version of windows or mac is on the computer? What happens when you connect the camera to it?
Customer: replied 2 years ago.
windows 8, it makes a double beep
Expert:  Freddy M. replied 2 years ago.
Open any folder, then on the left side click this pc. Now watch the middle of the screen while disconnecting and reconnecting the camera. Does anything disappear and reappear there?
Customer: replied 2 years ago.
just the Nikon software transfer box
Expert:  Freddy M. replied 2 years ago.
In the windows with the C drive etc nothing new came up when plugging in the camera?
Customer: replied 2 years ago.
Expert:  Freddy M. replied 2 years ago.
I apologize but I need to opt out and open this to all experts.
Expert:  Pete replied 2 years ago.

Hi there,

If the camera does not show up as an external device in the window with the C drive etc, then first check in Device Manager for any conflicts. Try restarting the computer with the camera attached to help resolve any conflicts.

If it still doesn't show up, then you will need to check if it is being recognized in Disk Management.

Let me know if you would like remote assistance with any of this?