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Pete, Electronic Engineer
Category: Camera and Video
Satisfied Customers: 18130
Experience:  Over 16 years of experience installing and repairing electronics.
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How do you upload videos into the computer

Customer Question

How do you upload videos into the computer
Submitted: 2 years ago.
Category: Camera and Video
Customer: replied 2 years ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Customer: replied 2 years ago.
Let's do this by phone. My number is(###) ###-####
Expert:  Pete replied 2 years ago.

Hi there,

You can access the camera's memory and copy the videos, then paste them onto your computer.

Let me know if you would like me to connect remotely and demonstrate.

Customer: replied 2 years ago.
Don't charge my credit card. The snswer given didn't solve my problem.
Expert:  Pete replied 2 years ago.
If you are unable to copy and paste the videos, then there is a serious problem with your computer.
Again, let me know if you would like me to check this out remotely...
Customer: replied 2 years ago.
I am trying to say that your answer wasn't correct. As a result, I don't want to pay the $19.00 fee. I thought this was a type of thing that if I wasn't satisfied I wouldn't have to pay. Yet it seems that my credit card was already charged even though I said not to.
Expert:  Pete replied 2 years ago.
I am a user of this site, just like you.
I don't have anything to do with the payments or accounts.
However I understand that you would have chosen to pay a deposit to your JustAnswer account when you posted your question.
Let me know if I can assist any further with your computer video problem,