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Dan, Camera and Video Technician
Category: Camera and Video
Satisfied Customers: 1920
Experience:  25 Years CCTV, CATV, and SMATV setup and installation.
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I have a water proof fujigilm XP 70 that failed & got water

Customer Question

I have a water proof fujigilm XP 70 that failed & got water damaged. I saved the memory card & the pictures are still on there but not the video. Is there a way to extract the video from internal memory? Camera will not turn on. Thanks
Submitted: 2 years ago.
Category: Camera and Video
Expert:  Dan replied 2 years ago.
Hello and thank you for your question, I look forward to assisting you today. First make sure the battery has been removed. Next, cover the camera completely with dry white rice and leave it for several days. Remove the camera and insert the battery and see if it will power up. Do you know for sure the video is stored on the internal memory?
Customer: replied 2 years ago.
Camera is brand new. Only had a few pics & 2 very important videos. When I took memory card out & put in my phone I only saw the pics on it. I'm hoping the video is on the internal memory but not sure? Also do I cover the rice?
Expert:  Dan replied 2 years ago.
Yes. What you can do is to place the camera in a zip lock bag and cover it with rice then seal it. Some recommend leaving the camera covered for up to seven days just to be sure it is completely dry. Make sure nothing is left in the camera before you start. It is also a good idea to open the battery compartment before sealing it in the rice.