How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Russell A. Your Own Question
Russell A.
Russell A., Camera and Video Technician
Category: Camera and Video
Satisfied Customers: 5042
Experience:  30 years of experience as a TV station technician gives me a unique understanding of technical equipment issues.
Type Your Camera and Video Question Here...
Russell A. is online now
A new question is answered every 9 seconds

I bought a Canon 85mm F1.2 lens but it has issues in that it

Customer Question

I bought a Canon 85mm F1.2 lens but it has issues in that it will sometimes not let me activate the camera shutter. This is the version one. Does this sound like an autofocus function? Can it be remedied?
Ron Clifford ***@******.***
Submitted: 2 years ago.
Category: Camera and Video
Expert:  Rick replied 2 years ago.
Hi. My name is***** own a small camera repair business and am a technician with over 25 years in the business. I'll be glad to help you.
If the image is not in focus or beyond the focus range, the camera will not release. Doe the lens simply not move to focus or is there another symptom?