Camera and Video

Camera repair questions?

Ask an Expert,
Get an Answer ASAP!

My scene display does not work. Camera powers

Customer Question
on OK, can view stored...
My scene display does not work. Camera powers on OK, can view stored pictures but no picture operation.
Submitted: 3 years ago.Category: Camera and Video
Show More
Show Less
Ask Your Own Camera and Video Question
Answered in 5 hours by:
7/7/2015
Camera and Video Technician: Neil, Camera and Video Technician replied 3 years ago
Neil
Neil, Camera and Video Technician
Category: Camera and Video
Satisfied Customers: 3,902
Experience: NZCE Electronics and Computing
Verified
Hi Sorry for the delay Just to confirm, you can't view liveview through the screen, can you try taking a picture and confirm this is also blank..
Ask Your Own Camera and Video Question
Customer reply replied 3 years ago
That is correct and taking a picture comes out blank also.
Camera and Video Technician: Neil, Camera and Video Technician replied 3 years ago
Unfortunately that indicates the CCD array has failed, the camera would have to be dismantled to attempt to repair this.
How old is the camera? Repair may be uneonomical as costs could run up close to the cost of a new camera let alone the value of this one..
Ask Your Own Camera and Video Question
Customer reply replied 3 years ago
2 years old. What is the CCD array?
Camera and Video Technician: Neil, Camera and Video Technician replied 3 years ago
It is the sensor that captures the image, if the rest of the camera is working otherwise (screen, menu functions etc) then this is the likely issue, it has either failed or come unseated
Ask Your Own Camera and Video Question
Customer reply replied 3 years ago
OK, how do you re-seat it. I did drop it a short distance.
Camera and Video Technician: Neil, Camera and Video Technician replied 3 years ago
https://www.youtube.com/watch?v=T1gKQcdeDis
When you get to the stage that you have removed the lcd you will see the array in the center of the lens assembly. Check the connection of the ribbon cable to the main board.
Ask Your Own Camera and Video Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a camera and video technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Neil Your Own Question
Neil
Neil
Neil, Camera and Video Technician
Category: Camera and Video
Satisfied Customers: 3,902
3,902 Satisfied Customers
Experience: NZCE Electronics and Computing

Neil is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Russell A.

Russell A.

Camera and Video Technician

5,259 satisfied customers

30 years of experience as a TV station technician gives me a unique understanding of technical equipment issues.

Roger

Roger

Camera and Video Technician

1,714 satisfied customers

12 Yrs Exp. Video, CCTV. If you need to see what's happening I'm your guy.

Neil

Neil

Camera and Video Technician

3,902 satisfied customers

NZCE Electronics and Computing

Marcia

Marcia

Professional Wedding Photographer

841 satisfied customers

20 years experience photographing weddings and family photography full time. Canon Camera preference

jdsvideo

jdsvideo

Camera and Video Technician

690 satisfied customers

twenty five years experience repairing video,specializing in camcorder and digital camera

Louie

Louie

Camera and Video Technician

547 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Freddy M.

Freddy M.

Camera Video Tech

536 satisfied customers

Years of experience

< Previous | Next >

Related Camera and Video Questions
I went to use my Nikon coolpix p600 two days ago, when I
I went to use my Nikon coolpix p600 two days ago, when I turn it on, it does an extra couple of beeps and then either in the viewfinder or the main display screen I get a picture of the scene selector… read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,131 satisfied customers
I m unable to view all the pictures on my s2900 memeory card
I m unable to view all the pictures on my s2900 memeory card while in the camera but can view them when memory card in computer… read more
Russell A.
Russell A.
Camera and Video Technician
Vocational, Technical or Trade Scho
5,259 satisfied customers
I have a Powershot sx500is. The camera turns on, displays
I have a Powershot sx500is. The camera turns on, displays an image on the screen, but does not take a picture when the shutter is pressed. What am I doing wrong? Can it be fixed?… read more
Russell A.
Russell A.
Camera and Video Technician
Vocational, Technical or Trade Scho
5,259 satisfied customers
Hi , I have a D700 Nikon. I forgot to put a memory card in
Hi , I have a D700 Nikon. I forgot to put a memory card in the camera and unbeknown to me the camera was showing up each photo as I took it. I cant find them. Am I unable to retrieve them of an intern… read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor\u0027s Degree
992 satisfied customers
I have had a Fijifilm S5000 camera for several years and have
I have had a Fijifilm S5000 camera for several years and have been very happy with it until now. When I turn it on it does not go to the picture taking mode. Everything else seems to work properlly bu… read more
Russell A.
Russell A.
Camera and Video Technician
Vocational, Technical or Trade Scho
5,259 satisfied customers
On record, no scene appears in screen or viewfinder, and auto-focus
On record, no scene appears in screen or viewfinder, and auto-focus doesn't respond. Sound records and plays back. Everything seems in working order except no picture… read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,507 satisfied customers
I have a ZR 60 camcorder that I haven't used for several
I have a ZR 60 camcorder that I haven't used for several years. I had some problems with batteries when I started to us it again. I talked to a Canon tech yesterday, who was very helpful. I seems to w… read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,507 satisfied customers
I have a sony A100 and has been fine up to date, for some reason
I have a sony A100 and has been fine up to date, for some reason the display doesnt function although it plays back previous photos and seems to be fine using the veiw finder… read more
Rick
Rick
Owner/Lead Technician
Associate Degree
974 satisfied customers
I set camera on Auto and do the steps in the manual, but camera
I set camera on Auto and do the steps in the manual, but camera does not shoot the picture. The record button displays. How do I turn it off? Thank you, Janice… read more
Roger
Roger
Camera and Video Technician
Vocational, Technical or Trade Scho
1,714 satisfied customers
I have a Fuji Finepix S700 camera that has served me well for
I have a Fuji Finepix S700 camera that has served me well for several years. Just this week the viewing window's (not eyepiece viewer) image began to malfunction. Note: I have experience building TV s… read more
Russell A.
Russell A.
Camera and Video Technician
Vocational, Technical or Trade Scho
5,259 satisfied customers
I have a cannon S2IS and the view finder is black as well as
I have a cannon S2IS and the view finder is black as well as the LCD monitorexcept for a small square and some paramaters arround the edges. Can this be repaired/fixed locally or will I need to send t… read more
pdhar2011
pdhar2011
2 satisfied customers
I have a Canon S400 that has always operated wonderfully.
I have a Canon S400 that has always operated wonderfully. The other day the stopped showing the viewed scene in shooting mode however it shows the number of shots and the settings around LCD. I can al… read more
hsroy79
hsroy79
Senior Camera Technician
Bachelor\u0027s Degree
56 satisfied customers
I have a Canon Power Shot A85 that does not display the lens
I have a Canon Power Shot A85 that does not display the lens view on the LCD screen but does display the stored pictures. Any suggetion s on to get the lens view on the lcd screen?… read more
Russell A.
Russell A.
Camera and Video Technician
Vocational, Technical or Trade Scho
5,259 satisfied customers
The LCD Monitor on my PowerShot A85 will not come on. It will
The LCD Monitor on my PowerShot A85 will not come on. It will come on in the Stich Assist Mode, with its info. I go to Menu there- to SetUp- to Power Save- to the times the display can stay on. Now, u… read more
jdsvideo
jdsvideo
Camera and Video Technician
Associate Degree
690 satisfied customers
I have a used M753 digital 7.0 MP that has a dark LCD as far
I have a used M753 digital 7.0 MP that has a dark LCD as far as picture-taking. The camera powers up, lens extends, the flash works but no pictures showing, no screen area shows and review of the pict… read more
RAJDEEP
RAJDEEP
Vocational, Technical or Trade Scho
380 satisfied customers
hello, i have a canon DC230, i recorded on a MAXWELL DVD-R
hello, i have a canon DC230, i recorded on a MAXWELL DVD-R disc. I am trying to finalize the disc so I can watch it but the finalize option is not allowed. What do I do?… read more
David
David
Product Support Engineer
BSc (Hons)
41 satisfied customers
I have a Olympus 370 digital camera and it seems to be locked
I have a Olympus 370 digital camera and it seems to be locked in a position where there is a image of a hand up and none of the auto functions will work - what do I do?… read more
Russell A.
Russell A.
Camera and Video Technician
Vocational, Technical or Trade Scho
5,259 satisfied customers
Hello My S400 Canon PowerShot has a problem..the LCD display
Hello My S400 Canon PowerShot has a problem..the LCD display has started turning into spaghetti instead of showing me what the scene is I wish to shoot...it seems OK in review mode..but in shoot mode … read more
Russell A.
Russell A.
Camera and Video Technician
Vocational, Technical or Trade Scho
5,259 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x