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Russell A.
Russell A., Camera and Video Technician
Category: Camera and Video
Satisfied Customers: 5034
Experience:  30 years of experience as a TV station technician gives me a unique understanding of technical equipment issues.
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I have a D90 camera and the appropriate Nikon software suite

Customer Question

I have a D90 camera and the appropriate Nikon software suite on my laptop. The last time I wanted to transfer photos, Nikon sent me messages offering updates. I declined those. Today I'm trying to transfer photos: I've received no messages from Nikon, nor has the suite recognized the photos I'm trying to transfer.
Have I disconnected myself from Nikon by declining the updates? Could you send me updates, or reinstall the transfer program for me?
Thanks.
Submitted: 2 years ago.
Category: Camera and Video
Expert:  Richard replied 2 years ago.
Thank you for your question, my name is ***** ***** I look forward to assisting you.
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The updates should not be needed.
Can you connect the camera to the computer.
Then click start, Computer
Then click on Computer and tell me if you see the camera or a removable device listed there please