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I bought a Nikon COOLPIX S9500 Wi-Fi Digital Camera with 22x

Customer Question
Zoom and GPS (Black) in September...
I bought a Nikon COOLPIX S9500 Wi-Fi Digital Camera with 22x Zoom and GPS (Black)
in September 2014 and it has been an amazing camera but the shutter button sticks and works after repeated tries. Doe the camera need to be cleaned or what would cause this?
Many thanks, Carol ******
*********************
Submitted: 2 years ago.Category: Camera and Video
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Answered in 18 minutes by:
6/15/2015
Camera and Video Technician: Richard, Technician replied 2 years ago
Richard
Richard, Technician
Category: Camera and Video
Satisfied Customers: 41,126
Experience: Extensive knowledge in a very wide range of subjects
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Thank you for your question, my name is ***** ***** I look forward to assisting you.
Please note, click on Reply to Expert to reply to me, a rating is only needed when we are finished.
When you say it sticks, do you mean it stays depressed?
Or it moves but nothing happens on the camera until you press it a number of times?
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Customer reply replied 2 years ago
Your 2nd response
Camera and Video Technician: Richard, Technician replied 2 years ago
Thanks
Can you press the menu button then Setup (the wrench icon)
Select Reset all so the camera is reset to default, correcting any firmware issues.
Then try to take a photo and tell me please if you still have the problem.
Let me know the results please
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Richard
Richard
Richard, Technician
Category: Camera and Video
Satisfied Customers: 41,126
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