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Russell A.
Russell A., Camera and Video Technician
Category: Camera and Video
Satisfied Customers: 6028
Experience:  30 years of experience as a TV station technician gives me a unique understanding of technical equipment issues.
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Re Power Shot S2IS - second Hand -There is no picture just

Customer Question

Re Power Shot S2IS - second Hand -
There is no picture just a square image
otherwise everythingelse seems to be working. The memory card is no canon
Submitted: 2 years ago.
Category: Camera and Video
Expert:  Russell A. replied 2 years ago.
The most direct way to cover all of the possible reasons that the display is showing this way is to perform a hard reset using the following instructions.
Remove the main batteries, the memory card and the Time/Date battery (the button type battery in a holder inside of the battery compartment). Press the power switch once and allow the camera to sit idle for 10 minutes. Press the power switch once again, insert the Time/Date battery and main battery, and the memory card and power the camera up. You will need to reset the time and date and any other custom settings.
If the reset does not restore the shooting view, then. unfortunately, the symptoms indicate that there is a problem with the ccd (the light sensitive chip that produces the image)or the connection to it, Canon repair is really the only option and while your camera is not on the list of cameras Canon's on free repair program, the information at the links below does fully explain the problem and tells how Canon handled it. Since more and more newer models have the identical problem the info may give you some leverage with Canon. You are now the 2nd person in a three month period, with an S2is that I have advised of this problem. Click on or copy and paste the link into your browser
Please keep in mind that my diagnosis & solutions provided are directly dependent on the accuracy of your description of the problem. As with any "do it yourself" fixes, success is a "team effort", since I can't see or touch the camera, and relies on the customer's manual dexterity and ability to follow the instructions well.
If you require additional information, please use the Reply to Expert Tab to contact me. Click the ratings only after our exchange is complete and you are satisfied.
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Thank you

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