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Russell A.
Russell A., Camera and Video Technician
Category: Camera and Video
Satisfied Customers: 5018
Experience:  30 years of experience as a TV station technician gives me a unique understanding of technical equipment issues.
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Reason my PC will not upload my photos from my camera

Customer Question

For some reason my PC will not upload my photos from my camera card
Submitted: 2 years ago.
Category: Camera and Video
Expert:  Viet - Camera Tech replied 2 years ago.
Hello! Thank you for your question. I will be assisting you today.
I'm sorry about the issue. Was the camera working fine with your PC previously?
Is there any error or message?
Do you connect the camera to the computer in order to upload pictures? Or do you insert the memory card to a USB memory card reader or to a memory slot on the computer?
What's the exact model of your camera, such as S8600, or S8630, etc.?
Do you have windows xp, vista, or 7, or 8? And/or what's the brand/model of your computer?
Please reply at the box below. Thank you.