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Michael, Technician
Category: Camera and Video
Satisfied Customers: 9568
Experience:  Over 25 years experience in the field of electronics repair, TV, VCR and computer repair.
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I have a Canon Rebel T2i that has stopped taking pictures.

Customer Question

Hi I have a Canon Rebel T2i that has stopped taking pictures. When we press the button, it makes noises but the lens does not move neither does the button depress down all the way to take a picture. Setting is on auto focus and fully automatic as has been used all the time. Could you please help locate a possible solution? I have only the base line lens that came with the camera...18 mm-35mm.
Submitted: 2 years ago.
Category: Camera and Video
Expert:  Michael replied 2 years ago.
Hi and thank you for choosing Just Answer.
I am Tech Michael and I will be assisting you today.
Please be patient as these are technical questions that may require a bit of conversation to solve. Also remember to be detailed in your description of the problem. That will help me make a diagnosis quickly for you.
How old is your camera?
Also has it been dropped or exposed to excess heat or moisture?
Thank you
Tech Michael
Customer: replied 2 years ago.
Camera is about 2 or 3 years old now.
As far as I know it hasn't been dropped.
No exposure to extremes
Expert:  Michael replied 2 years ago.
Thank you, ***** ***** make those cams anymore but parts are still available for them.
This is a problem I have seen a couple of times with this model, its a broken shutter release arm inside the camera. Its not advisable to try to fix this yourself because of so many tiny parts levers and springs that will want o pop off there mounts when you open it.
The camera is worth fixing as they were very reliable and good typically over all. But his needs to be serviced by a local camera repair shop or sent in to have this fixed.
If you want o send it off I know of one place that is really excellent and fair priced.
Give them a call on this: TOLL - FREE:(###) ###-####
I will stick with you until your unit is working correctly,and it won't cost you anything additional to rate my service. You can always get in touch with me if you need further assistance after rating;-)
Thank you and have a nice day;-)
Please rate kindly at this time before you close this page;-)
Customer: replied 2 years ago.
Would you have anything in the 94301 area?
Expert:  Michael replied 2 years ago.
Hi, I don't see anything there that is as good as Royal camera repair in your area, but you can check locally if you want to have this fixed. Just make sure they don't over charge for this repair because its really not a very expensive repair.
I use Royal for parts myself and refer many customers to them, they are really very good, honest and reliable also they will have your camera back to you very quickly;-)
I will still be here for you if you will rate my service to you, kindly at this time.