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Michael Hannigan
Michael Hannigan, Camera and Video Technician
Category: Camera and Video
Satisfied Customers: 11819
Experience:  25+ Years Experience in Computers and Electronics
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Have a SDR H50 camera and facing th following problem. The

Customer Question

Hi have a SDR H50 camera and facing th following problem. The video recording function is not working, video playback, camera capture and playback is working fine.
I tried to connect directly to Power same problem is faced.
Submitted: 2 years ago.
Category: Camera and Video
Expert:  Michael Hannigan replied 2 years ago.
Hello. My name is***** can help you with your question. There are several reasons this could happen, some of which are hardware failures that would require that the camcorder be service. However before deciding that, I would suggest doing a reset of the camera. You can do a reset by opening the screen and then looking on the camera that was behind the screen and you will see a small recessed reset button. Press and hold this reset button with an object like a paperclip and this will do a basic reset of the camera. If that does not correct the problem, please let me know, along with any other detail you can provide, such as an error message or what the camera does when you try to record a video.