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How to fix overexposure problem on Powershot s2is?

Customer Question
how to fix overexposure problem on Powershot s2is?
Submitted: 3 years ago.Category: Camera and Video
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Answered in 14 minutes by:
5/19/2015
Camera and Video Technician: Russell A., Camera and Video Technician replied 3 years ago
Russell A.
Russell A., Camera and Video Technician
Category: Camera and Video
Satisfied Customers: 6,323
Experience: 30 years of experience as a TV station technician gives me a unique understanding of technical equipment issues.
Verified
Hi,
The most direct way to cover all of the possible reasons that the display is showing this way is to perform a hard reset using the instructions from page 164 of the manual. If you do not have it handy, you can down load a copy at the link below:
http://gdlp01.c-wss.com/gds/5/0900011235/01/PSS2ISCUG-EN.pdf
Remove the main batteries, the memory card and the Time/Date battery (shown below). Press the power switch once and allow the camera to sit idle for 20 minutes. Press the power switch once again, insert the Time/Date battery and main battery, and the memory card and power the camera up. You will need to reset the time and date and any other custom settings.
If the reset does not restore the shooting view, then. unfortunately, the symptoms indicate that there is a problem with the ccd (the light sensitive chip that produces the image)or the connection to it, Canon repair is really the only option and while your camera was not on the list of cameras Canon's on free repair program, the information at the links below does fully explain the problem and tells how Canon handled it. Since more and more newer models have the identical problem the info may give you some leverage with Canon. You are now the 2nd person in a three month period, with an S2is that I have advised of this problem. Click on or copy and paste the link into your browser
http://www.usa.canon.com/cusa/support/consumer/digital_cameras?pageKeyCode=prdAdvDetail&docId=0901e024801e74fe
http://www.imaging-resource.com/badccds.html
Please keep in mind that my diagnosis & solutions provided are directly dependent on the accuracy of your description of the problem. As with any "do it yourself" fixes, success is a "team effort", since I can't see or touch the camera, and relies on the customer's manual dexterity and ability to follow the instructions well.
If you require additional information, please use the Reply to Expert Tab to contact me. Click the ratings only after our exchange is complete and you are satisfied.
If you are satisfied that my answer is accurate, please do not forget to rate my answer OK, Good or Excellent.
Thank you
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Russell A.
Russell A., Camera and Video Technician
Category: Camera and Video
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Experience: 30 years of experience as a TV station technician gives me a unique understanding of technical equipment issues.

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