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Russell H.
Russell H., Service Tech
Category: Camera and Video
Satisfied Customers: 11065
Experience:  8+ years of professional experience
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Camera powers off immediately after powering on with memory

Customer Question

Camera powers off immediately after powering on with memory card installed.
Submitted: 2 years ago.
Category: Camera and Video
Expert:  Russell H. replied 2 years ago.
Hi, thank you for contacting My name is***** will do my best to provide the right answer to your question.
It is possible that the memory card slot pins are shorted, or being shorted out. Remove the memory card, keep the memory card slot cover open with a delicate instrument, look into it with a flashlight, and see if either metal debris, or broken or bent pins (that contact the electrical contacts on the memory card) are in evidence.
If anything abnormal is detected in the memory slot, then in all likelihood the camera will need to be serviced (probably by the replacement of the memory card slot/reader as a whole.)
How old is the camera? in months or years since you bought it.
Has the camera been dropped or otherwise subjected to mechanical shock(s) in its lifetime?
Has the camera been operated in or subjected to, temperatures below 32 degrees F (freezing point) or above about 100 degrees F ?
Has it ever been subjected to a humidity higher than 85 % or gotten wet ?
Has the camera been operated in a gritty or sandy environment, such as a beach, a seaside, a construction site, or the like?
Customer: replied 2 years ago.
The camera is likely about 3 years old. No, not dropped or mechanical shock. Not wet, not outside normal operating temperature. No, not used at the beach or other similar environment. Funny thing, I replaced the memory card when this first happened and the second memory card worked for the day I used it. I tried to use it last week using same, new memory card and camera goes all squirrelly. Goes into a power on/power off loop until I take either the memory card or battery out.I checked the pins of the card reader and I couldn't see any shorts or damage to the pins so I have no idea what's going on. Also note if I leave the memory card in the camera, hook it up to my PC THEN turn it on, my PC can access the memory card and view everything that's on the card.
Expert:  Russell H. replied 2 years ago.
That all together sounds more like a power-supply problem than a problem inherent to the memory card slot.
I suggest this: How long has the battery or batteries in the camera been in-use? If over a year, then you might possibly have a battery/batteries that are getting weak.
Rechargeable batteries do get weaker with time, and eventually fail to deliver enough power to start up a device like a digital camera; they then need replacing.
The replacement battery needs to be charged up for 6+ hours before its first use, owing to its having been on a shelf for a considerable time.