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Michael, Technician
Category: Camera and Video
Satisfied Customers: 9568
Experience:  Over 25 years experience in the field of electronics repair, TV, VCR and computer repair.
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I am using a DMR-EX78 DVD recorder. I copied some old home

Customer Question

I am using a DMR-EX78 DVD recorder. I copied some old home movies from a dvd disc to my HDD and now it is showing an "X" on the various clips I have copied from disc to HDD and when I try to copy them from the hdd to another disc it is saying it cannot copy as the clip is restricted. Any way to un restrict my video clips and copy them to a disc? Many thanks
Submitted: 2 years ago.
Category: Camera and Video
Expert:  Pete replied 2 years ago.
I am Pete, and I'll be happy to assist with your question today.
How long is the clip?
What is the exact message you are seeing?
Expert:  Pete replied 2 years ago.
I have not heard back from you yet, so initially I would suggest try copying a smaller clip as the file size may be too large.
Let me know if a smaller clip copies across ok.
Customer: replied 2 years ago.

Hi Peter missed your previous response sorry about that. The clips are relatively small as it is. These are snippets of home movies that we recorded from a DVD disc onto the hard drive of the DVD recorder to then create a DVD with these smaller clips combined on it. The clips would be approx 5-10 minutes each some much shorter and some around 10-15. As I said on the disc navigator when the various recorded items show up they have a small blue "X" in the bottom corner. The message simply says "unable to copy" Thanks

Expert:  Rick replied 2 years ago.
Hi. My name is***** own a small camera repair business and am a technician with over 25 years in the business. I'll be glad to help you.

sorry for the delay, the other expert helping you was called away.

Did you prep the disc for playback on a DVD player?
Customer: replied 2 years ago.

hi Rick thanks for your reply

Do you mean the disc that I am trying to copy onto? Or the disc I am trying to copy?

Expert:  Rick replied 2 years ago.
Actually, I was referring to the disc you are trying to copy onto. But. after reading your question more carefully, it sounds like you have some of the files locked by the camcorder. Does the recorded material play ok in the camera?
Customer: replied 2 years ago.

The recorded material is on a DVD now copied from the camcorder to the DVD player and then copied to standard DVD which plays fine on a variety of dvd players. The camcorder records and plays back directly to a hard drive within it or to a memory card not DVD so in answer to your question we cant play it in the camera.

It appears that somewhere in the process of copying the material off the DVD player hard drive to a DVD disc (which worked without any problem) something has activated a copy protection thing that now prevents me from copying.

Expert:  Rick replied 2 years ago.
They may be corrupted files but that usually shows a yellow question mark for that. The red "X" means the file can't be played. This could be for a number of reasons But it sounds like a glitch in the transfer programming. You may want to consider transferring the files ti a computer and see if they all play. Then,burn them to a DVD. I've never had a problem doing it this way.
Customer: replied 2 years ago.

Unfortunately it's not letting me do anything, transferring or copying. I can play it without any problem from the hard drive just can't move it anywhere. I tried running it through another DVD player to the TV it allowed me to record 10 seconds of footage but then the copy protected notice showed up and it stopped the recording.

Expert:  Michael replied 2 years ago.
Hi different expert here, I'm sorry you are having this issue.
Let me ask, with all these different files were they all on different disks or coming from the same disk?
Also are these like movies or clips you recorded.
Customer: replied 2 years ago.

The files are a collection of various video clips of family home movies taken from a number of DVDs. We were trying to take them off the original disks put them onto the hard drive (no problem here) and then assemble them on to a new DVD (where the copying problem/restriction occurred)

Short answer all on different disks & home movie clips we recorded

Expert:  Michael replied 2 years ago.
Thank you for that information.
What happened is that because the files were recorded at home and not on a so called pro machine (and this can happen with VCR recordings as well) is that the laser head that reads the disk and records is set to a slightly different position and the combination of the two machines makes that value even further off. So some will record on track close enough to be read by the other machine but some will not.
Its not that there truly is a copyright issue, its just the generic error it gives when it is either copy protected or it simply cant read certain files.
I hope this is making some sense to you.
it will however work pretty well with new factory recorded files.
I wish I had better news for you I really do. I have been a audio/video technician for over 35 years and have seen this issue so many times.
Unfortunately the only way around this is to try a different machine to play the files to your HDD.
In any case I will stick with you so if you have any further questions i will be able to assist ;-)
Please rate kindly at this time, no additional cost to rate, and have a wonderful day.