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Russell A.
Russell A., Camera and Video Technician
Category: Camera and Video
Satisfied Customers: 5050
Experience:  30 years of experience as a TV station technician gives me a unique understanding of technical equipment issues.
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I am having trouble getting my Fuji5x camera pictures on my

Customer Question

I am having trouble getting my Fuji5x camera pictures on my computer. I hit my computer, hook my camera to a cable and a camera comes up, I click on that, but the pictures won't load. My son said this is how to do it, and he's done it a USB message is on my camera screen. what does this mean?
Submitted: 2 years ago.
Category: Camera and Video
Expert:  Viet - Camera Tech replied 2 years ago.
Hello! Thank you for your question. I will be assisting you today.
I'm sorry about the issue. What's the exact model of your Fuji 5x camera, such as JX420 or AX655, etc.?
Do you have windows xp, vista, or 7, or 8, or mac computer?
What happens when you click on the camera on the computer's screen? Does it give any error or message?
Does it give you any option at the USB message on the camera's screen?
Please reply at the box below. Thank you.