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Russell A.
Russell A., Camera and Video Technician
Category: Camera and Video
Satisfied Customers: 5018
Experience:  30 years of experience as a TV station technician gives me a unique understanding of technical equipment issues.
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I HAVE A CANON EOS DIGITAL REBEL XT CAMERA . I AM TRYING TO

Customer Question

I HAVE A CANON EOS DIGITAL REBEL XT CAMERA . I AM TRYING TO CONNECT IT TO MY COMPUTER. I NEED YOUR DETAIL DIRECTION PLEASE. MY NAME IS ROLAND
Submitted: 2 years ago.
Category: Camera and Video
Expert:  Viet - Camera Tech replied 2 years ago.
Hello! Thank you for your question. I will be assisting you today.
I'm sorry about the issue. Was the camera working previously with your computer?
Is it the model Digital Rebel XT / EOS 350D?
Do you have windows xp, vista, or 7, or 8, or mac computer?
When you turn on the camera, then connect it to the computer, does it show the camera device in Computer or on the Desktop?
Does the computer make any noise when you turn on the camera and connect the camera to the computer?
Does any other USB device work with the computer, such as a USB flash drive or an external USB hard drive?
Is there a memory card slot on the computer?
Do you also have an external USB memory card reader?
Please reply at the box below. Thank you,