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I have a Canon Powershot SX100 IS. When I turn the camera
Good Morning; I have a Canon Powershot SX100 IS. When I turn the camera on, I get the on-screen message that says "lens error, restart camera" I have new batteries in the camera. Any suggestions? Many… read more
Freddy M.
Freddy M.
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Vocational, Technical or Trade Scho
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I get this error message on my Canon powershot s95: Lens
I get this error message on my Canon powershot s95: Lens Error. Will shut down immediately, restart camera. How is this fixed. Al… read more
Freddy M.
Freddy M.
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I have the PowerShot A3100IS. When I turn the camera on, I
I have the PowerShot A3100IS. When I turn the camera on, I get a message that reads, " Lens Error Will shut down automatically Restart camera. Is this something I can correct myself? If so, how do I g… read more
Freddy M.
Freddy M.
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After years of wonderful service, my Canon PowerShot SX20 IS
After years of wonderful service, my Canon PowerShot SX20 IS is now displaying "lens error. Restart camera" and won't restart. Is there anything I can do besides buy a new camera? Kim… read more
Freddy M.
Freddy M.
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I have an A560 Powershot that has a stuck lens. It wont retract
I have an A560 Powershot that has a stuck lens. It won't retract or extend. Can I fix this on my own or is there a trick or tip that you can suggest? When you turn the power on the lens extends maybe … read more
Russell A.
Russell A.
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my Canon PowerShot Elph 100 HS has a lens error - the zoom
my Canon PowerShot Elph 100 HS has a lens error - the zoom is stuck open, sticking out, and won't retract. It is only 6 months old. Will it have warranty to cover the cost to fix it? It was not mistre… read more
Rusty
Rusty
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hi my son dropped by powershot camera on the floor today and
hi my son dropped by powershot camera on the floor today and now the lense won't come out and when i turn the camera on it says lense error restart camera any way to fix it. its a powershot a560 how l… read more
Robert Preston
Robert Preston
Technician, Developer
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Hi! I have a canon powershot sx120 IS camera. After turning
Hi! I have a canon powershot sx120 IS camera. After turning the camera on, the lensholder extends, then immediently retracts, and a message "lens error, restart camera" appears. What are my options ab… read more
Himadri
Himadri
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Bachelor's Degree
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I Have a Canon Powershot SD1400IS & when you try to operate
I Have a Canon Powershot SD1400IS & when you try to operate the Zoom, it comes up with "Lens Error - will shut down automatically" Can you help?… read more
Himadri
Himadri
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I have a Canon Powershot SX 200 IS and the lens wont close.
I have a Canon Powershot SX 200 IS and the lens won't close. When I push the on/off button it beeps at me and says Lens Error. Restart Camera. How can I fix my camera?… read more
Julian
Julian
621 satisfied customers
I have canon powershot SX100 IS. I zoomed it to take a picture
I have canon powershot SX100 IS. I zoomed it to take a picture and now the lens is stuck. It won't retract! I tried restarting the camera but it says "lens error" and doesn't turn on, niether does the… read more
jeet
jeet
Bachelor's Degree
122 satisfied customers
Hello, I have the Cannon Powershot SD780 IS. The lens is currently
Hello, I have the Cannon Powershot SD780 IS. The lens is currently stuck out and will not suck in. When I turn it on, it says Lens Error, restart camera Ive restarted it many times. How can I get it t… read more
Himadri
Himadri
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Hi, my canon PowerShot SD1200 IS Digital camera is not working.
Hi, my canon PowerShot SD1200 IS Digital camera is not working. When I try to turn it on, it says "Lens error, restart camera"… read more
Himadri
Himadri
Senior Camera Technician
Bachelor's Degree
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I own a Canon Powershot SX100IS with 8.0 Mega Pixels and a
I own a Canon Powershot SX100IS with 8.0 Mega Pixels and a 10 by 15 Zoom Lens. The problem I am having is when I turn the On/Off button, I get a Green Light however the Lens does not activate and I ge… read more
Himadri
Himadri
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powershot A1000. when I turn it on, lens does not extend and
powershot A1000. when I turn it on, lens does not extend and I get message"lens error, restart camera". I have replaced batteries with two new sets to be sure it wasn't just batteries.… read more
Himadri
Himadri
Senior Camera Technician
Bachelor's Degree
2,584 satisfied customers
Hello I have a Canon PowerShot SX200IS. When I press the
Hello: I have a Canon PowerShot SX200IS. When I press the on/off button, I get a flashing green light and the message "Lens error, restart camera." The camera will not start and the lens does not open… read more
RAJDEEP
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My canon powershot A1000IS is giving me a lens error, restart
My canon powershot A1000IS is giving me a "lens error, restart camera" message every time I turn it on. What do I do?… read more
Simit
Simit
Bachelor's Degree
3,715 satisfied customers
my canon powershot sd 750 is stuck in a mode where the lens
my canon powershot sd 750 is stuck in a mode where the lens is out and won't retract. When you power up it says 'lens error - restart camera' I've tried many combinations of buttons to try to rest, re… read more
Russell A.
Russell A.
Camera and Video Technician
Vocational, Technical or Trade Scho
6,350 satisfied customers
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Meet the Experts:

Russell A.

Russell A.

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30 years of experience as a TV station technician gives me a unique understanding of technical equipment issues.

Roger

Roger

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12 Yrs Exp. Video, CCTV. If you need to see what's happening I'm your guy.

Neil

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Marcia

Marcia

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20 years experience photographing weddings and family photography full time. Canon Camera preference

jdsvideo

jdsvideo

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690 satisfied customers

twenty five years experience repairing video,specializing in camcorder and digital camera

Louie

Louie

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547 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Freddy M.

Freddy M.

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536 satisfied customers

Years of experience

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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