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Ridgerunnerras
Ridgerunnerras, Camera and Video Technician
Category: Camera and Video
Satisfied Customers: 602
Experience:  Camera and video repair
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hdr-xr150 error code e:31:00. what do i do?

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hdr-xr150 error code e:31:00. what do i do?

Ridgerunnerras :

Hello I would like to help you with this

Ridgerunnerras :

this error is an indication of a failed hard drive.

Ridgerunnerras :

you may be able to recover you video and re format the drive pleas follow th instuctions in this document located here.

Ridgerunnerras :

I hope this helps you

Customer:

I don't know what I am supposed to do with this.

Ridgerunnerras :

the error you have means youhave a problem withthe hard drive in you camera

Customer:

yes, so how do i use the link you sent? i don't see any instructions on how to recover or reformat

Ridgerunnerras :

you can try refomatting it and see if wll work. this file I ask you to dowload has the instuction on how to do this. this is the only way you can recover from this error

Customer:

i don't see any instructions. it sent me to ilivid download manager software

Customer:

ok, i found it. tried that paragon recovery software already. didn't work. guess i'm hosed.

Ridgerunnerras :

you cold replace your hard drive here is a link to a vidoe that tells you how. in this case they are upgrading to a bigger hard drive but it is the same process

Ridgerunnerras :

here is a link tothe type of hard drive needed

Customer:

followed video and removed and reinstalled hard drive. it appears to work again. if it fails again, i'll know how to replace it. Thanks.

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