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Richard, Camera Technician
Category: Camera and Video
Satisfied Customers: 5359
Experience:  5 yrs. experience working on digital cameras.
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Our church owns a Canon XL1s Camera. We live stream our services

Resolved Question:

Our church owns a Canon XL1s Camera. We live stream our services using the firewire port on the camera. The port in the camera is loose and we can no longer get the signal through our cable. Is the port connected to the circuit board in a way that being loose has broken the connection if so how do we get it fixed in a timely manner. We can't afford a new camera and we don't want to be down long. We have a major conference to live stream on 10/14/11. I am the pastor and would appreciate any help you can give me.
My email [email protected]
Submitted: 6 years ago.
Category: Camera and Video
Expert:  Richard replied 6 years ago.

Good Morning Paster


The port you are refering to is actually a soldered connection on the control board. If ity is loose as you say it has broken off of the control board. The only fix for it is to have a technician take it apart and hopefully it is only the soldered part that has broken and it can be resoldered. If it is the board itself that has broken then you are looking at a more costly repair. I hope this helps you.

Richard and other Camera and Video Specialists are ready to help you
Customer: replied 6 years ago.
That verifies my need for a trained tech to open it up to repair it. Is there anyone in my area (area code 39208) that can do that or is this another question that will cost me?
Expert:  Richard replied 6 years ago.
I am afraid I can't help you with that. I am on the otherside of the country. Please do not hit accept and there is no charge again.
Customer: replied 6 years ago.
Thanks so much!