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Russell A.
Russell A., Camera and Video Technician
Category: Camera and Video
Satisfied Customers: 6040
Experience:  30 years of experience as a TV station technician gives me a unique understanding of technical equipment issues.
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Hello. My Olympus stylus tough 6020 has a black screen and

Customer Question

Hello. My Olympus stylus tough 6020 has a black screen and only take pictures of black. It does allow me to see other pics I have taken when I am in view but since the screen went black it only takes pictures of black. It is just a year old!
Submitted: 6 years ago.
Category: Camera and Video
Expert:  Russell A. replied 6 years ago.

Unfortunately what you have described indicates that there is a problem with the ccd (the light sensitive chip that produces the image)or the connection to it, and while your camera is not on the current list of cameras for possible free repair, the information at the links below do fully explain the problem and tells how multiple camera makers handled it. Since more and more newer models have the identical problem the info may give you some leverage with Olympus. You are now the 9th person in a one month period, with a digital camera that I have advised of this problem. Click on or copy and paste the link into your browser

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Customer: replied 6 years ago.
Thank you for your time; however, this response was not helpful to me at all. Please verify that my deposit will be returned. Thank you.