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Russell A.
Russell A., Camera and Video Technician
Category: Camera and Video
Satisfied Customers: 6049
Experience:  30 years of experience as a TV station technician gives me a unique understanding of technical equipment issues.
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Panasonic Lumix DMC FH20 system error zoom. How to fix

Customer Question

Panasonic Lumix DMC FH20 system error zoom.
How to fix?
Submitted: 6 years ago.
Category: Camera and Video
Expert:  Russell A. replied 6 years ago.



If your camera is less than a year old it is fully covered under Panasonic's one-year warranty. You can contact them at the link below to set up a warranty repair.


Lens errors are a common problem. Dirt can get into the gears or the lens can become misaligned from being carried in pockets, purses or from even a small impact. With newer cameras I am usually hesitant to suggest these options since they include some more extreme procedures that may cause further damage if not done correctly, but, if there is no chance of warranty repair, they may save you an expensive repair bill. The two links below give step by step DIY instructions on troubleshooting and attempting to fix this problem. The lens structure of these compact cameras is the same so the examples do apply to this unit. These procedures are effective about 60% of the time. Click on or copy and paste the links into your browser.



If the "do it yourself" approach doesn't work out for you and you need conventional repair, the link below has an online estimate from a Panasonic Authorized repair service.


Note: Considering the age and present value of this camera, paying the cost of having it repaired , approximately $90 really depends on how attached to the camera you are, but is probably not very cost effective. The standard "rule of thumb" is if the repair cost is greater than 50% of the value of the camera, it is not worth it. A good used Panasonic DMC-FH20 can be purchased for about $60 - $85 and a new one for around $125

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